Shipping & Returns
Kindly note, we have transitioned to Canpar Express for the delivery of our orders and are
currently unable to ship to P.O Boxes at this time.
Due to the Canada Post Strike, we have extended our return policy from 30 days to 45 days. We kindly ask that you hold onto your return during this time as Canada Post is not accepting parcels. We will continue to monitor the situation and address updates accordingly.
Return Policy
We hope that you will fall in love your new purchase, but in case you need to return an item, please review the important information below regarding our Return Policy:
All Bras, Cami’s, Pumping Accessories and Loungewear may be returned within 30 days of placing an order. Any products returned must be unworn and unwashed, in new condition and in its original packaging with original tags and labels still intact. Eligible garments returned to us that are not in new condition will be sent back to you without reimbursement. Items that are marked final sale cannot be returned. For hygienic reasons, nursing pads, underwear and items offered as a gift with purchase cannot be returned. Returned items purchased through third-party retailers will not be accepted for return or exchange. Only eligible garments purchased directly from the Bravado Designs website, will be accepted for a return for refund.
If you have any questions regarding a return, please contact our Customer Service Team at customerservice@bravadodesigns.com.
Frequently Asked Questions
$10 flat fee for all orders under $60. Shipping fee is non-refundable.
Free shipping for all orders over $60.
Free shipping minimum is based on sub-total after discounts and before taxes.
Please allow 4-10 business days (excluding weekends and holidays) to receive your order. For rural locations, allow up to 20 business days. Shipping rates subject to change.
1) On our Start A Return page, enter your purchase order number and zip code, or your email.
2) Select the items you want to return and print the return label generated along with your return slip.
3) Pack up the item(s) along with the return slip in a secure shipping bag – you can use the original shipping bag.
4) Affix the return label on the outside of the package, ensuring to cover up any old labels.
5) Drop off your package at a Canada Post location near you.
Along with the products you'd like to return, a return slip must be included. Your return slip can be generatedﾠhere.
Bras and camis may be returned within 30 days of placing the order. Any products returned should be unworn and unwashed, in like-new condition and in its original packaging. For hygienic reasons, bras and tanks returned to us that are not in like-new condition will be sent back to you without reimbursement.
Items that are marked final sale cannot be returned. For hygienic reasons,nursing pads, underwear and items offered as a gift with purchase cannot be returned.
Any item from a bundle promotion (e.g. BOGOs, tiered promos) can be returned, however the refund value will reflect the promotional discount based on the number of remaining items in your order.
Refunds issued for items purchased with a promotional code will reflect the amount that was spent after the discount.
Return shipping is free - download your free return label here.
Bravado Designs will replace a manufacturer’s defect on any of our products within 30 days of purchase. This may include, but is not limited to, nursing B-clips, stitching, fabric, or trims. Products that are damaged through normal wear and tear or through a reasonable period of wear do not qualify for a return. Defective products will be evaluated by our Quality Assurance Department. Any product received that is deemed not to be a manufacturer’s defect (e.g. stained or damaged through normal wear and tear) will be sent back to you as-is without reimbursement.
We do not process exchanges however, qualifying items can be returned to us for a refund.
Purchases made with e-gift cards will be refunded back to the same e-gift card used. If a product purchase was done partially with an e-gift card and partially with another method of payment, we will refund the amounts according to each method of payment. If a purchase was made with multiple gift cards, we are not able to combine the refunds onto one gift card. The refunds will be processed onto each of the gift cards used.
The process for returning an order paid using Sezzle is identical to submitting a regular request for return. For more info regarding refunds of Sezzle payments please visit their FAQ
Please allow 3-4 weeks from the day we receive your items at our warehouseﾠto complete the processing of returns and refunds. It may take up to 10 days for the refund to appear on your card. Bravado Designs reserves the right to evaluate all returns before issuing a credit.
