Who We Are:

At Bravado Designs, our mission is to bring happiness to women all over the world by designing products that make them feel both beautiful and comfortable all day, every day. With over 30 years’ experience in thoughtfully designing intimate apparel for any stage of a woman’s life, we deeply understand how the needs (and body) of a woman changes.

We believe that our success is dependent on the superior design and quality of our products, and strong communication and collaboration between teams to deliver a great, cohesive brand experience.

Bravado Designs office is located at 610 Applewood Crescent, Vaughan, Ontario L4K 0E3.  Team members work on a hybrid basis between in office and remote days.

This is a fulltime contract role for approximately 12 months covering a leave of absence with an option for health and dental benefit coverage if desired.

Who You Are:

You are curious in approach always looking for ways to improve the customer experience.  You enjoy the challenge of applying your knowledge and skills to see results with complete and accurate brand listings across all wholesale digital points of sale.    You have a sense of accomplishment in your work utilizing your experience with strong communication, organizational and problem-solving skills.  You enjoy working effectively on a collaborative basis both as a team member and independently.

Position Objective:

Reporting to the Senior National Accounts Manager, the Digital Merchandiser & Marketplace Specialist is accountable for optimizing listings, managing back-end and front-end content on all wholesale e-commerce sites and portals such as Amazon and mass accounts.  The Specialist ensures assortments, product titles, images, content, and the category listings are both accurate and complete, and recommend opportunities to further optimize the online storefront to drive traffic to our listings and maximize sales.       
This role is accountable for the day-to-day management of on-site improvements for a number of our retail partners, ensuring a best-in-class experience for the consumer, no matter where she shops. 
Being pro-active and willing to take action through daily monitoring of sites to ensure the brand is well-represented is critical to driving traffic and converting sales on Bravado’s listings.  The Specialist will work closely with colleagues in the Marketing department, and collaboratively with colleagues both internally and externally as required in a manner consistent with Bravado’s Values and Behaviours.

Key Position Responsibilities:

Marketplace listings:

• Upload, edit and maintain listings on all wholesale digital commerce websites, marketplaces and platforms, and monitor best seller rank research, and liaise with partner agencies to support digital marketing campaigns
• Monitor listings and systematically run daily, weekly, and monthly checks on all partner websites to identify listing deviations, price or trademark policy violations or account health warnings, and take required action to correct within the approved parameters resolving issues as needed with Seller Support
• Complete regular audits on all product listings to ensure proper operation and optimization including product titles, bullet points, descriptions, pricing, keywords, photography, and other product details
• Measure the performance of digital merchandising initiatives in order to identify problems and opportunities and bring forward solutions for better conversion
• Develop and maintain merchandising and ranking optimization strategies, including navigation enhancements, inclusive of conducting A/B tests
• Maintain, update and manage Brand Storefront, Enhanced Brand Content (A+ Detail Pages) as well as recommend options for promotions and other incentive initiatives within each website
• Respond to customer reviews and inquiries promptly and professionally

Retail Listings:

• Collaborate with key retail partners and access retailer’s portals to execute online promotions using retailer promotional templates and style details and enhance online customer presentation of listings through routine monitoring and assistance, maintenance of navigation links in the back end to ensure maximized listing exposure
• Partner with each retailer’s merchandising teams to execute and ensure all product listings are optimized using correct product titles, copy bullet points, descriptions, pricing, and imagery
• Remain up to date with each retailer’s specific needs & website guidelines
• Seasonally set up new listings with each E-commerce retail partner
• Monitor competitor’s product offering & listings and make recommendations for improvement
• Work within customer portals to answer or solve inquiries or issues with data, pricing, products, orders and returns

Qualifications & Required Experience:

• Must have 3 - 5 years’ experience in the e-commerce channel with strong skills using Amazon Seller or Vendor Central, and mass merchants portals
• Must have experience working with online product listings
• Must be detail-oriented with strong organizational and communication skills
• Intermediate skills using Microsoft Suite and the ability to use Excel to manipulate data for analysis and decision-making
• Essential requirements within Bravado’s culture to consistently demonstrate key Bravado’s Values - One Team, Resilience, Respect, Passion

We offer a competitive compensation and benefits package.  If you are interested in this opportunity and have the skills and experience required, we invite you to send your covering letter and resume to: recruit@bravadodesigns.com and in the subject line quote the position title and date of application. We appreciate your interest in this opportunity, however, only those selected for an interview will be contacted. 

Bravado Designs Ltd. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Bravado Designs Ltd. will make accommodations available to applicants with disabilities upon request during the recruitment process.